Is any portion of my sales on the CGDepot.com site taxed/withheld?
Are there any fees for listing my products?
Where can I track my sales?
What is my royalty percentage?
Are there any conditions or terms for the royalty rate?
How am I paid?
How often am I paid?
Which currency am I paid in?
The total balance in my account wasn't paid to me?
Payment Issues
I have not received my payment yet?
Can I make my purchases with PayPal?
Is any portion of my sales on the CGDepot.com site taxed/withheld?
None! Each Seller is considered an independent vendor and responsible for reporting income in their country. CGDepot.com does report in their filings and keep record of all transactions.
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Are there any fees for listing my products?
None! No fees of any kind, we don't make money until you do.
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Where can I track my sales?
Sales and other statistics can be found under the 'Product Manager'.
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What is my royalty percentage?
You receive 70% for any sale! This is the; if not one of the best rates available!
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Are there any conditions or terms for the royalty rate?
None! Many sites start with a lower rate and then offer a little more only if you agree to certain conditions such as only listing with them, thus limiting. With us you receive the best rate and no catches!
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How am I paid?
There are two options; you can be paid by check or by Pay Pal. To avoid any delays please make sure your account & payment details are accurate.
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How often am I paid?
You can select being paid once every 1 - 3 months; additional payment options will be made available as we add more & more features. Please double and even triple check your account & payment details are correct.
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Which currency am I paid in?
All transactions and pay outs are done in US dollars.
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The total balance in my account wasn't paid to me?
Usually this is due to a sale that was less than 30 days, or a return being processed. CGDepot.com guarantees satisfaction for all products and may be working with the customer to avoid a return. The 30 day hold policy is to ensure no negative balance in your account.
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Payment Issues
CGDepot.com pays on the 15th of each month or the first business day thereafter.
Double check your account information is correct and your payment frequency settings. There may also be an issue with your account or a product(s) in which you'll be contacted about.
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I have not received my payment yet?
If your account shows as paid do allow some time for your payment to arrive.
If you chose Pay Pal it may be still 'Pending'. Although usually efficient sometimes it can be delayed, allow 2 - 3 days for the transaction to complete.
If your payment is being sent via check it can take 1 - 3 weeks to arrive depending on your location. Please enquire with your nearest post office; if it does turn out to be lost a replacement check can be promptly issued. Please note that bank stop payment fees will be deducted from your replacement check.
To having the best chance to avoid delays please make sure your account details including address and Pay Pal information is correct.
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Can I make my purchases with PayPal?
Absolutely! Many shoppers feel more comfortable using PayPal and we're happy to offer it. You must already have a PayPal account; to enroll or learn more please visit their web site at
www.paypal.com.
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